Passage Ops
Passage Ops
The back office for event organizers using Passage Ticketing.
Plan the event, staff the gates, manage requests, coordinate vendors, track expenses, and keep the operational record tied to the ticketing system that started it all.
Your back office
Turn on the tools you need
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Website & Blog
Public site, pages, and blog posts
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Email Marketing
Campaigns, templates, and segments
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Events & Calendar
Public and private events
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Forms
Collect requests and submissions
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Project Boards
Kanban tasks, owners, and status
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Expense Tracking
Reimbursements with approvals
Built For Event Operations
One place for everything around the ticket sale.
Passage Ticketing handles the sale. Passage Ops keeps the operational loop tight: plan the event, route requests, assign the work, collect expenses, and close out with a reliable record.
- Keep event teams aligned
- Schedules, shifts, project cards, comments, and notifications keep producers, box office teams, venue staff, and volunteers pointed at the right work.
- Standardize event intake
- Comp lists, vendor forms, artist requests, sponsor needs, and internal approvals create a clean trail before work becomes a spreadsheet thread.
- Close out cleanly
- Work logs, expenses, files, invoices, and settlement notes give organizers a dependable source of truth after the doors close.
Event Back Office
Modular tools for the work ticketing does not cover.
Turn on the pieces you need for your next event, then add more as your calendar, team, and venue network grow.
Running a club? See the club landing pageStaffing & Coverage
Build event shifts, assign crews, confirm coverage, and keep everyone clear on the day's plan.
Run Of Show
Coordinate tasks, owners, timelines, and changes before they become day-of surprises.
Projects & Tasks
Manage event builds, marketing deliverables, venue prep, vendor handoffs, and closeout work with boards, owners, comments, and status.
Venues & Spaces
Manage rooms, booths, reserved areas, layouts, rates, and equipment records in one operational map.
Forms & Approvals
Collect vendor details, comp requests, waivers, staffing notes, and structured data before the work hits the queue.
Expenses & Settlement
Keep vendor costs, reimbursements, invoices, payment records, and settlement files connected to the event behind them.
Event Loop
From on-sale to settlement without losing context.
1. Capture
Ticketing data, forms, emails, bookings, and requests enter one queue.
2. Assign
Owners, crews, vendors, shifts, and due dates become visible.
3. Track
Cards, run sheets, files, and comments keep status current.
4. Collect
Expenses, approvals, staff notes, and documents land in context.
5. Report
Organizers see progress, costs, coverage, and closeout status.
Run the event behind the ticket sale in Passage Ops.
Start with the workflows causing the most friction, then connect the rest of your event operation as your calendar grows.